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A roadmap for designing more inclusive health chatbots

A roadmap for designing more inclusive health chatbots

Researchers from the University of Westminster; Kinsey Institute at Indiana University and Positive East looked at resources from the UK’s National Health Service and the World Health Organization to develop their community-driven approach for increasing inclusivity, acceptability and engagement with artificial intelligence chatbots. WHY IT MATTERS Aiming to identify activities that reduce bias in conversational

HIMSSCast: How to get more value from your EHR system

HIMSSCast: How to get more value from your EHR system

Joncé Smith, senior executive strategic advisory consultant at Stoltenberg Consulting, has more than 35 years of healthcare experience. She has a long track record of working with many healthcare provider models and in many different settings: government, non-profit, academic, for-profit and accountable care organizations and more. Her deep expertise includes hospital revenue cycle optimization, IT

NVIDIA integrates its AI microservices with AWS

NVIDIA integrates its AI microservices with AWS

As part of NVIDIA’s AI Enterprise software available on AWS Marketplace, developers will gain access to an expanding AI model library through standard APIs. This integration with Amazon SageMaker and AWS ParallelCluster is designed to streamline deployment and management of machine learning models and high-performance computing clusters on AWS. Additionally, NIMs can be orchestrated using

Telehealth, hybrid care adding to physicians’ EHR workload

Telehealth, hybrid care adding to physicians’ EHR workload

While telehealth alone doesn’t appear to add significantly to a primary care physician’s workload, mixing modalities – telehealth and in-person hybrid care environments – led to a 6% increase in time spent with documentary and EHR work, new research shows. WHY IT MATTERS These were among the results of an April study by MedStar Health

UHG says it’s rebuilding Change Healthcare with cloud-based security

UHG says it’s rebuilding Change Healthcare with cloud-based security

UnitedHealth Group CEO Andrew Witty testified on May 1 before both the House and Senate about the seismic February 21 cyberattack of UHG subsidiary Change Healthcare, which was infiltrated by the ALPHV ransomware gang.  He acknowledged that the absence of multifactor authentication on a legacy server provided the cybercriminals with their successful attack vector.  And

Telemedicine, enabled with responsible AI, can improve the patient experience

Telemedicine, enabled with responsible AI, can improve the patient experience

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. Amanda Bury, chief commercial officer at Infermedica, a digital health company specializing in AI-powered systems for symptom analysis and patient triage, knows telehealth’s potential to enhance and optimize patient experiences and outcomes while emphasizing convenience, affordability and

LLMs are not ready to automate clinical coding, says Mount Sinai study

LLMs are not ready to automate clinical coding, says Mount Sinai study

A new study from Mount Sinai suggests that using generative artificial intelligence to help with coding automation has some significant limitations. WHY IT MATTERS For the research, Mount Sinai’s Icahn School of Medicine evaluated the potential application for large language models in healthcare to automate medical code assignments – based on clinical text – for reimbursement

MGMA asks OCR: Hold UHG responsible for HIPAA breach notifications

MGMA asks OCR: Hold UHG responsible for HIPAA breach notifications

  • Health

In yet another ripple from the Change Healthcare cyberattack, the Medical Group Management Association has sought assurances from HHS’ Office for Civil Rights that the onus for sending HIPAA breach notifications to affected patients would fall squarely on Change and its parent company – and not physician practices and other providers. WHY IT MATTERS UnitedHealth

Vendor Notebook: Salesforce extends AI to public health services, DrFirst acquires Myndshft

Vendor Notebook: Salesforce extends AI to public health services, DrFirst acquires Myndshft

  • Health

Improvements in public health case administration, faster prior authorizations for specialty medications and rideshare delivery of lab kits for wellness are just a few interesting goals making vendor news in April.  Salesforce for public health and other government agencies could integrate natural language processing to ease administrative burdens and generate richer case files.  And DrFirst’s

Singapore’s National University Hospital launching AI-driven digestive centre

Singapore’s National University Hospital launching AI-driven digestive centre

  • Health

National University Health System’s flagship hospital National University Hospital (NUH) is building a new institution focused on enhancing the detection and diagnosis of digestive illnesses through AI and other advanced technologies. Envisioned to be a one-stop centre for gastroenterology and hepatology services, the National University Centre for Digestive Health is touted to be the first